Apple’s role as the book publishing industry’s white knight may be over even before it has begun. Cupertino may not be willing to allow publishers as much leeway in setting their own e-book prices as previously thought, according to a New York Times report. After unveiling the iPad Jan. 27, Apple shook the e-book world [...]
The latest blast of indignation against Google’s much maligned social networking tool, Buzz, has arrived in the form of a lawsuit filed on behalf of Eva Hibnick, a Florida resident, in a San Jose federal court. The complaint alleges privacy violations and seeks class action status. Buzz violated several laws, including the Computer Fraud and [...]
Apple’s rivals have launched a flurry of broadsides against the iTunes App Store at the Mobile World Congress in Barcelona this week. Twenty-four wireless carriers around the world, supported by major smartphone manufacturers, teamed up to build an open app platform through their new organization, the Wholesale Applications Community. Meanwhile, the Joint Innovation Lab, whose [...]
The database market will see lots of activity during the 2010-2011 timeframe as nearly 60 percent of organizations move to upgrade or expand existing and legacy networks. That statistic comes from new ITIC survey data, which polled 450 organizations worldwide. Not surprisingly, the survey shows that longtime market leaders Oracle, IBM, Microsoft and Sybase will [...]
Just a week after the launch of Google Buzz, the Electronic Privacy Information Center on Tuesday filed a complaint with the FTC charging that the new service violates federal consumer protection law. “This is a significant breach of consumers’ expectations of privacy,” said Marc Rotenberg, the group’s executive director. “Google should not be allowed to [...]
Just as Skype devotees use the Voice over Internet Protocol service to talk to friends and family anywhere in the world, Verizon Wireless used Skype Tuesday to send a loud message of its own to Apple, AT&T and the rest of the competition: We can play the VoIP game too. Beginning in March, Verizon said, [...]
Although service is gaining in importance as the economy is forcing customer retention to the fore, sales has long been the dominant leg of the CRM stool. Many CRM efforts were spearheaded by sales, and in many organizations, the SFA functions of CRM software remain the only features that actually get used. That said, sales [...]
As organizations enter 2010, it is no longer sufficient to simply provide mobile devices to employees and expect concrete business value to somehow magically appear. With the emergence of new mobile platforms, the infiltration of individual-liable devices into the workplace and the rapid growth of mobile applications, IT and operations departments are under intense pressure [...]
You’ve heard a lot about server virtualization over the past few years, and many enterprises have adopted virtual servers to improve their ability to manage runtime workloads and high utilization rates to cut total cost. But as a sibling to server virtualization, storage virtualization has some strong benefits of its own, not the least of [...]
I almost never attend a webinar unless I am speaking. When I need to know something, I usually get a one-on-one with a CEO or other leader of a company. They’re very gracious with their time, and the tutelage helps me as an analyst, though often I don’t run out and write something [...]
In general, Internet security experts become alarmed whenever a new social networking app looks like it is going to become the next big craze. “People already have so much information coming at them online and through their email boxes,” said Gerry Egan, vice president of product development at Symantec. The last thing we need is [...]
Today, a retailer’s e-commerce initiative extends beyond the online store. In fact, e-commerce typically becomes the central hub of a company’s overall digital strategy. Retailers strive to seamlessly integrate the brand into their catalogs and merchandising, and also to weave these components into the site experience as a whole. Factor in multi-channel integration and modifications [...]
AT&T has picked Ericsson and Alcatel-Lucent to build its new 4G high-speed wireless network. It is a significant win for the two companies, which are developing a similar network for Verizon, as it solidifies their hold on this particular piece of the wireless infrastructure market. For consumers, an LTE network with a specific delivery date [...]
One-quarter of Russian software outlets sell bootleg Microsoft programs, the company said earlier this week as it published the results of a survey intended to elbow authorities into taking more action. Russia is a notoriously lucrative market for unlicensed software, movies and music — a persistent issue in Moscow’s stalled accession to the World Trade [...]