Kindle Case Could Crack Amazon’s Customer Service Image

Posted by theliepolitic on Jul 19th, 2009 and filed under Internet. You can follow any responses to this entry through the RSS 2.0. You can skip to the end and leave a response. Pinging is currently not allowed. | Viewed 82143 times.

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An unhappy Kindle customer is taking his grievance to court. Seattle resident Matthew Geise bought the second-generation model of Amazon.com’s popular e-reader device, the Kindle 2 — along with the $29.99 Kindle Cover — only to find that this protective covering was anything but. Geise made the purchase as a birthday gift for his wife. Three months later, she noticed that the Kindle was cracking near the point where the cover attaches to the device. On July 6, according to the complaint, the Kindle screen froze. The next day Geise called Amazon customer support to make a warranty claim.

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